Business Communication Explained - Success by LiveChat®

Grow5 min read | May 18 | Jacob Firuta

Using Artificial Intelligence in LiveChat: Smart Tag Suggestions

Artificial Intelligence (or AI for short) has become quite the buzzword recently. Everyone in the tech world seems to want to use it. A ton of different applications... read more

Grow6 min read | Feb 25 | Jacob Firuta

3 Time Management Methods That Will Save You a Day (Pt 2)

With a few time management methods, getting a couple of extra hours of work in every week isn’t that hard. It may seem like a challenge at first, but it’s definitely... read more

Sell8 min read | Feb 22 | Filip Jaskolski

How Marketing Automation Makes You More Human

UPDATE: You can easily automate what happens after a chat using channels like email, SMS, and Facebook ads. Join our webinar on integrating LiveChat with Autopilot or see... read more

Support6 min read | Feb 17 | Olga Rogacka

4 Types of Difficult Customers on Chat and How to Deal with Them

No matter how extraordinary a service you provide, somewhere along the way you will meet difficult customers. We know something about it. Difficult customers are as... read more

Connect6 min read | Feb 04 | Jacob Firuta

User Onboarding Tips That Raised LiveChat’s Conversion 3x Times

If there’s one thing that can ruin your work in a heartbeat, it’s poor user onboarding. All the hard work you’ve put into getting people to start a trial of your service... read more

Sell4 min read | Jan 25 | Justyna Polaczyk

The Alchemy of Ads: Best Super Bowl XLIX Commercials

As January ends, all eyes turn to the San Francisco Bay Area where the Golden Super Bowl will be held. It’s been half a century since the first Super Bowl in Los Angeles... read more

Sell8 min read | Dec 17 | Jacob Firuta

How to Discover Customer Pain Points

Have you ever imagined what happens with all the customers who found your website, added some of your wares to their shopping carts and then just left? What pushed them... read more

Sell5 min read | Nov 25 | Jacob Firuta

What Your Business Can Still Do to Prepare for Cyber Monday

Online businesses have one of the busiest parts of the year ahead of them. In two days, the Black Friday craze will start. Millions of consumers will rush to score the... read more

Grow9 min read | Aug 25 | Olga Rogacka

Word of Mouth Marketing: How to Get People Talking about Your Business

People share more than 16,000 words per day and every hour there are more than 100 million conversations about brands. We love to share stories and news with those around... read more

Support13 min read | Jul 30 | Jacob Firuta

Improve Communication Skills for Customer Service

You can upgrade your good customer service to great by speeding up your support. After all, fast communication is one of the most important customer service skills. It’s... read more

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