Business Communication Explained - Success by LiveChat®

Support11 min read | Oct 02 | Paweł Hałabuda

Customer Service Cover Letter Examples You Should Use Right Now

In the sea of job applications, where resumes pile up and interviews seem as elusive as buried treasure, one tool will help you stand out: the customer service cover... read more

Sell9 min read | Sep 26 | Jacquelyn Dunham

What is a Prospective Customer? Converting Leads into Clients with Live Chat Software

One of the biggest challenges in finding prospective customers is targeting the right audience. There are multiple reasons for that, but lead quality is the one... read more

Sell10 min read | Sep 22 | Jacquelyn Dunham

Modern Sales Tactics That’ll Make Your Results Soar

It's time to toss the old playbook out. The modern sales landscape is less about selling and more about building genuine relationships, understanding needs, and offering... read more

Sell12 min read | Sep 22 | Olga Rogacka

How to Launch an Online Store in 8 Steps

Ecommerce doesn’t have to be hard. Having an online store can cost you virtually nothing and put you in touch with customers worldwide. While you still need a strong... read more

Sell11 min read | Sep 13 | Olga Rogacka

How to Succeed in Sales

There are things in life that when you put too much time into them, and there's no satisfying result, you should give up and move on to something else. Sales is not one... read more

Sell9 min read | Sep 08 | Kuba Rogalski

How to Master Upselling to Increase Average Order Value

Imagine you're in a meeting, and a vendor presents a software solution. It's good, meets your needs — but then they showcase a version that's not just good but stellar.... read more

Sell11 min read | Sep 01 | Jacquelyn Dunham

8 Essential Types of Sales to Build Your Business

Understanding the nuances of sales types is not just a matter of choice — it's a strategic imperative. The sales processes and roles have evolved significantly,... read more

Sell11 min read | Sep 01 | Olga Rogacka

Motivational Sales Quotes to Help You Keep a Positive Attitude!

In sales, most people fail because they give up too quickly. Some people get discouraged by denials. Others lack the discipline to make follow–up calls. As a result,... read more

Connect10 min read | Aug 29 | Olga Rogacka

Master Customer Service Phrases for Effective Chat Support

Positive customer service phrases make customers feel like you're their friend who can solve their problems. From the moment the chat begins to the moment it ends,... read more

Sell12 min read | Aug 24 | Jacquelyn Dunham

Types of Leads: Warm, Cold, and Everything in Between

There are two types of leads in this world — warm and cold — right? Wrong. Just like life isn't black and white, it's the same when it comes to lead generation. Sure,... read more

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