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Recent articles
Support17 min read | Jul 17 | Aleksandra Tadrzak
How Automated Customer Service Revolutonize Ecommerce
Businesses today, from local shops to large corporations, all face the same expectation: fast, personalized customer service. Imagine a tireless assistant, always ready... read more
Support21 min read | Jul 15 | Aleksandra Tadrzak
How to Provide Exceptional Sales Support for Your Ecommerce Business
The future of retail is online. Ecommerce has drastically changed how people shop, with global sales figures growing each year. In 2024, it’s estimated that... read more
Sell24 min read | Jul 10 | Aleksandra Tadrzak
Everything You Need to Know about SaaS Sales
Our modern world is driven by software. In both our personal and professional lives, we rely on web-hosted software to accomplish our goals. Whether they involve updating... read more
Support12 min read | Jul 08 | Olga Rogacka
Tips for Mastering Ecommerce Support in Your Store
Customer service is a crucial factor in the customer’s decision to do business with a company. Salesforce research shows that 91% of customers are more likely to make... read more
Support20 min read | Jul 04 | Aleksandra Tadrzak
Best Free Live Chat for Website Like Yours
Live chat is a powerful tool that can revolutionize customer service. It allows you to provide instant answers, build relationships, and boost engagement. It can also... read more
Grow22 min read | Jun 28 | Aleksandra Tadrzak
All You Need to Know about Ecommerce Consulting Services
As an ecommerce entrepreneur, your goal should always be to grow your business. However, this is easier said than done, even if you have a lot of experience running an... read more
Support7 min read | Jun 22 | Justyna Polaczyk
A Guide to Really Bad Customer Service (Written by Devil’s Advocate)
People write about great customer service all the time. Awesome support here, excellent customer service there. Don’t you think it’s pretty boring? I mean, I understand... read more
Connect10 min read | Jun 20 | Olga Rogacka
Working Together as a Team: How to Achieve it?
As Michael Jordan once said: “Talent wins games, but teamwork and intelligence win championships.” Working together as a team is essential, and it allows you to exchange... read more
Support10 min read | Jun 12 | Paweł Hałabuda
How to Exceed Customer Expectations
When customers interact with a company, they have preconceived notions about how that interaction will unfold, influenced by previous experiences, word of mouth, and... read more
Support13 min read | Jun 05 | Paweł Hałabuda
Is Customer Orientation the Key to Business Success?
Do you believe that having a great product is the key to financial success? Think again. The true secret to long-term business success lies not just in what you sell but... read more