Business Communication Explained - Success by LiveChat®

Support10 min read | Oct 18 | Kuba Rogalski and Justyna Polaczyk

5 Tips for Handling Live Chat Support During the Holiday Season

The holiday season is one of the busiest and most challenging times for customer support teams, especially for those handling live chat. As customer inquiries surge,... read more

Sell23 min read | Oct 10 | Paweł Hałabuda

Best Black Friday Marketing Ideas and Strategies in 2024

Black Friday has evolved from a one-day shopping event into a multi-week extravaganza that attracts millions of shoppers both online and in-store. In 2024,... read more

Support9 min read | Oct 04 | Paweł Hałabuda

Everything You Need to Know About Salesforce Live Chat Retirement

In a significant shift in customer service technology, Salesforce has announced its plan to retire key chat tools, including Salesforce Chat (formerly known as... read more

Inside LiveChat®5 min read | Sep 16 | Malgorzata Sikora

SaaS Legal Documents You Really Need

At LiveChat, we work with customers and legal documents on a daily basis. One of the most important lessons we’ve learned is that it’s easy to get lost with all of these... read more

Support14 min read | Aug 12 | Paweł Hałabuda

Live Chat for Financial Services (7 Tools Reviewed)

As customers increasingly seek real-time assistance and immediate solutions to their queries, live chat has emerged as a crucial tool for financial institutions. Unlike... read more

Support16 min read | Aug 09 | Paweł Hałabuda

Best Free Live Chat Apps for Small Businesses and Startups

Businesses need to engage with their customers in real-time to stay competitive and build strong relationships. One of the most effective ways to achieve this... read more

Sell11 min read | Aug 05 | Aleksandra Tadrzak

What Is an Online Store? Everything You Need to Know

The future of retail is online, and sellers need to embrace ecommerce if they wish to thrive. In the digital age, an online store is now essential for business owners.... read more

Grow8 min read | Aug 02 | Justyna Polaczyk

What Is Growth Hacking and How to Use It in Business

For many people, “growth hacking” might sound like a buzzword. We constantly hear about growth hacking strategies, growth hacking experiments and growth hacking... read more

Sell23 min read | Jul 30 | Aleksandra Tadrzak

The Complete Guide to Sales Prospecting Tools and Software

The word “prospect” is like music to the ears of sales representatives. It’s a word full of possibility and the promise of good things to come. The act of searching for... read more

Sell10 min read | Jul 27 | Jacob Firuta

15 Best Call To Action Examples

Each and every call to action on your website serves a specific purpose. You can use various call to action methods to make them more effective. Here are the best call to... read more

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