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Recent articles
Grow12 min read | Dec 10 | Paweł Hałabuda
Top 5 Best Shopify Bots to Enhance Your Online Store Performance
In ecommerce, staying ahead of the competition often hinges on delivering a seamless and engaging customer experience. One of the most effective ways to achieve this is... read more
Support12 min read | Dec 09 | Jacquelyn Dunham
Best Practices for Maximizing Customer Service Productivity
Have you ever had a frustrating experience trying to get customer support? Maybe you were on hold for hours or passed around from agent to agent without a solution. It's... read more
Grow14 min read | Dec 06 | Olga Rogacka
How to Measure Customer Service ROI Step-By-Step in 2025
Customer service is a strategic investment that can directly influence your business’s success. But how do you measure the actual value of your customer service ROI?... read more
Support11 min read | Dec 06 | Paweł Hałabuda
Customer Communication Management Tips and Tools for 2025
Effective communication with customers isn't just a bonus — it's essential. Customer communication involves every interaction your business has with clients, from support... read more
Support35 min read | Dec 06 | Paweł Hałabuda
Best Customer Service Software for 2025
Providing exceptional customer service is no longer just an option—it’s a necessity. As businesses strive to meet and exceed customer expectations, the tools... read more
Support14 min read | Dec 06 | Paweł Hałabuda
Best Live Chat for Ecommerce in 2025
One of the most effective ways to enhance customer engagement and boost sales is through the use of live chat. Businesses that implement ecommerce chat software... read more
Sell9 min read | Dec 06 | Paweł Hałabuda
Best Live Chat for BigCommerce: Top 10 Solutions for 2025
Having a reliable and efficient live chat solution is a necessity for BigCommerce store owners. Live chat allows you to engage with customers in real time, answering... read more
Sell19 min read | Dec 05 | Paweł Hałabuda
The Best Live Chat for WooCommerce in 2025
Providing instant, personalized customer support is a necessity. For WooCommerce store owners, integrating a live chat feature through a plugin can be a... read more
Connect11 min read | Dec 05 | Paweł Hałabuda
How Businesses Can Navigate AI Regulations in the EU and US
Artificial intelligence (AI) offers incredible innovation opportunities and significant regulatory challenges. Businesses must navigate the complex regulatory... read more
Support25 min read | Dec 05 | Piotr Kalinowski
What Makes a Good Customer Service Training Program? Strategies for 2025
Exceptional customer service isn't just a nice-to-have—it's a make-or-break. Your customer service team is the first point of contact for your customers. Often, any... read more
